FAQ


It depends on the duration of the selected editing !

2 to 3 min video : the total weight of the delivered files can’t be higher then 5 Gigabytes (GB)

4 to 5 min video : the total weight of the delivered files can’t be higher then 10 Gigabytes (GB)

6 to 8 min video : the total weight of the delivered files can’t be higher then 15 Gigabytes (GB)

8 to 10 min video : the total weight of the delivered files can’t be higher then 20 Gigabytes (GB)

No obligation ! But the more you will be precise, the more we will realise a video close to your expectations ! So it is better to organise your files before you send it. You just have to delete the wasted photos and videos. You can also number your files if you want us to respect a special order.

In every instance, our professional team will select for you the best sequences and will respect a chronological order.

After the sending of your files, you will be able to detail your project. Our professional team will follow your recommendations to the letter !

Most of the video, photo and audio formats are accepted.

Here is a not exhaustive list : The principal formats are : MP4, MPEG, MKV, AVI, MTS, 3GP and MOV for the videos , then JPEG et PNG, HEIC for the photos and finally MP3, WAV et M4A for the audio…

So that yout movie can be seen by all kind of device, yout editing will be delivered in the MP4 format, the universal format.

After you selected your category, and clicked on « Order your editing », you will be able to send your files and detail your project.

You will have the possibility to answer, if you want, a small form.

1/ Detail your global project (spots,dates, type of event…)

2/ The essential and unmissable moments ( Detail the scenes you want, if you want any titles)

3/ End title (acknowledgments, conclusions…)

4/ Other comments

The more you will be precise, the more we will realise a video close to your expectations ! In every instance, our professional team will select for you the best sequences and will respect a chronological order.

If your editing don’t match with any category, you have the possibility to select the category made-to-measure to relase.

Between 3 to 7 working days.
At the payment stage, several options will be proposed to you. There is an option « express delivery of your editing in 48hours ».

Behind EN MODE REPLAY, no robots or automatic devices, but a french team of professional editors, who will be available to discuss your project. 

Depending on your project and the number of video and photo files given, it is difficult to indicate a fixed duration. So, we prefer to give you a duration slot.

Keep in mind that the duration of a video is not quality guarantee. A longer video won’t necessarily be better.

The editing wirk is to offer a rhythmic video by selecting the better sequences.

Our professional team of editors choose for you one or several copyright free musics.

Our musical collection offers a lot of diversified,mode and qualitative musics.

Our edirots are selected for their technical and artistic skills and have at their disposal the necessary expertise to select THE music who will perfectly suit to your videos and photos.

You decided to trust us for your video and the selection of the music is a part of it.

The benefit for you ?

An ordering process quicker. You don’t spend more than an hour behind your computer choosing your music, our team take care of that for you. Of course, you can share your recommendations in the part « detail your project » (style,rythm, wanted intention…)

Thanks to our copyright free musics selection, you will be able to share your video on all web platforms and social networks.

Despite everything, I want to select myself the music of my video in order to customise your project, let’s go on the « Made-to-measure » category.

You will be able to send the audio files of your choice. However, make sure you have the rights to use it. En Mode Replay declines all responsibility conceing the infringement of copyright.

No need to panic !

If after you ordered, you realise you forgot something, you can go on your personnal space, section « History of your orders » and add video and photo files.

However be careful, when our team will have started to work on your video, you won’t be able to add files.

You will receive an e-mail that tells you when your order is ongoing. You will be able to follow the state of your order in the section « History of your orders ».

If you have any questions, don’t hesitate to contact us, we will try to deal with your expectations in the better way.

At the payment stage, several options will be proposed to you. There is an option « Modification of your video after the delivery ».

With that option, you will have 15 days after the delivery of your video to tell us the eventual modifications you want. You will just have one round trip. All the modifications you want should be grouped in one e-mail. It is an option not refundable.

However, in case of mistake or forgetting from us, we commit to bring all the necessary corrections to your video.

Here are some advices easy to apply for all of you, the future SPIELBERG ;)

1) I film with my smartphone horizontally and not vertically

2) I stabilise my smartphone as much as possible ( I try not to move/shiver or I put my smartphone down).

3) I try to multiply the sequences with different angles pf shot.

4) I opt for short sequences (from 10 to 30 sec)

5) I search as most light as I can ( if I film by night, I tu on all the lights to make sure the subject is illuminated as much as possible)

6) I avoid the blacklighting (for example, I don’t film someone in front of a window)

7) I avoid filming in a noisy area if I want to hear correctly the people who are talking.

It is absolutely possible !

Select a category. Instead of click on « Order yout video », click on « I offer a video ».

You will receive a gift voucher by e-mail with a code who will be valid during 1 year from the buying date. You will be able then to hand over this gift voucher to the lucky person !

You can give your promotional code or your gift voucher during the payment state, in the section « Do you have a promotional code ? »

It mainly depends on your inteet connection and on the number and the weight of the files that you send us.

If you have a very good inteet connection, i twill take you about 30 minutes to send 15Gb.

If you have a medium or weak connection, we suggest you to send us your files by post on a memory stick. During the creation of your project, you will have the possibility to tick the option « I prefer to send my files on a memory stick ».